Notifications & Messaging
No texts or push notifications
The Portal does not send SMS, push notifications or marketing email. Status updates appear on this page while it is open; reopen the link from your ticket to check again.
Call and Text buttons
The Call, Text and Email buttons on the Help screen open your own phone's dialer, messaging or mail app. Any message you send that way goes directly to the valet manager and is subject to your carrier's rates.
Chat
Messages you send in the Portal chat are delivered to the valet kiosk at your Hotel and read by the ParkIt valet team on shift. Please do not send payment details or sensitive personal information through chat.
The only email the valet system sends is a print sheet to the Hotel's own valet contacts, which does not include your contact details.